![]() ![]() ![]() I don’t know if they ever clean! The bathrooms were so gross you’d be better off going to a local gas station, it’s probably cleaner! Whatever you do, don’t eat the food… who knows who or what has touched it prior! I’m honestly surprised they don’t have rats running rampant or, maybe there is just enough garbage for them to stay hidden in, under the trampolines. This woman immediately says “we are just lying cause we are racist” seriously? This is your response? To throw a race card… not one person said a thing about race… we had children & parents of ALL races at our party & guess what, they were also disgusted at the nastiness of this building. I came home feeling like I needed a hot shower & I didn't even jump.Ī quick follow up call to attempt to resolve some of the issues with the owner, showed exactly why it’s so poorly run. I will not be surprised if kids don't get sick from how nasty this place was. What a joke! This place needs to be shut down!!! Do not waste your time or money!!! They have very few chairs or tables yet the few they have remained covered in food & trash the entire time we were there. This was literally the most unorganized birthday party we have ever had or been to. Who knows if they were really with our group or not. They somehow added extra people to our group & charged us though. Most people here were not wearing wrist bands or the proper socks. Everyone just walked over him & left him there! The owner claims it did not happen but, we saw it happen! He hit his head very hard & could not get up! A staff member injured himself & was laying on the floor. EVERYWHERE! On the metal steps, on the chairs, literally no one picks up a thing. There are shoes, clothes, mats, trash, etc. They make you sign waivers yet they do not take safety precautions at all. The rudeness, nastiness & filthy building are uncalled for. Our kids were still finishing their cake & these people are bringing stuff in for the next party! For the price they charge you should get the room the entire time of your party! you did not even refill a pitcher or help serve yet you want 20% gratuity & you only gave us the room less than 45 minutes. Then, the extremely rude girl at the desk literally argued that we should tip 20%. really!? We couldn't even get refills for our overpriced drinks. They came in at 5 and turned the lights out on us. the room was spacious but we were ushered in this room & then rushed to hurry up. There was grease all over the walls, an overflowing trash can, etc. The dust was so thick it was falling down from the ceiling. We go to set up our own party to find the tables are so sticky the tablecloths stuck to them. I told them we would move our stuff as soon as they had our room that we had been waiting for over 90 minutes. We were then told we had to clear out of that area because someone had a party booked at 4:30 and they needed the entire "parents deck" for this party.how do they get the entire second floor & for the entire time of their party? They also had parties bringing in coolers full of food yet we were told we could only bring in the cake. We all get up there, while we wait for the room. They said we could take our carts upstairs and wait for the party room. Therefore we had to stand at the entrance & babysit our carts so no one walked out with our stuff. Well kids kept grabbing things from our carts. They put a cart by the side of the desk, at the entrance and said stack our stuff there. Oh, they don't have any! So for $700 you do not even have a table reserved to host your party. We were told they did not have enough rooms and we could not get our room that we booked, until 4:30! We asked where our table would be to congregate with the kids & parents. so we all show up with decorations at 3pm to decorate the party room. When they did bring them they counted water as soda. First off they didn't want to give us the the pitchers that were included with this $700 birthday party. She upgraded the party to include 20 kids. ![]() My daughter booked a birthday party for this location. I wish I could give this place negative stars. ![]()
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